Technical support and maintenance
+ services - problems
Davide Comastri offre l’assistenza tecnica necessaria per tutte le apparecchiature che commercializza in particolare:
- installations and testing
- installations with iq/oq qualifications
- course of instruction in the use of tools
- routine and preventive maintenance
In addition, in 2020 Comastri Distribution began providing the technical service of some of the most important companies in the industrial and hospital sectors.
Comastri Distribution has a call center and facility that can interface with the customer from the time of the call until the problem is resolved.
At the beginning of the year 2021, Comastri Distribution has equipped itself with the quality service according to the international standards uni en iso 9001: 2015, iso 9001 quality certificates for both Commercial and Technical Assistance Activities, and is able to operate with the certifications :
- PES-PAV-PEI (tre diverse categorie: le persone esperte (PES), le persone avvertite (PAV) e le persone idonee (PEI). Questi tre ruoli possono essere ricoperte da persone riconosciute dal datore di lavoro come idonee per svolgere lavori su parti in tensione o momentaneamente fuori tensione)
- Certificates of participation of technicians in the various training and refresher courses for the various brands covered.
Is able to perform :
- corrective maintenance plans
- lavori in quota
- moving and mounting
- spare parts
- help desk and online assistance
- upgrades and retrofits
- electrical leaks
- minutes of testing and installation
- Instruction of personnel in charge of installed equipment
- technical assistance reports
- installation and maintenance protocols
Gli uffici sono aperti tutto l’anno dal lunedì al venerdì dalle 8:30 alle 12:30 e dalle 13:30 alle 17:30.
L’organico tecnico è costituito da 2 tecnici specializzati (senior) ed 1 junior che dispongono di un laboratorio interno e di un vasto numero di apparecchiature di misurazione e controllo.
Comastri Distribution employs highly qualified personnel who have had many years of experience in the hospital industry for more than 25 years and are therefore able to perform technical service and installations on a wide range of equipment.
Support and maintenance, customized services to fit the customer's business
A service or maintenance contract has as its object the provision by a service provider of a permanent establishment capable of performing maintenance and technical assistance on the client's program machinery or computers.
Our services dedicated to industries
Automotive, mechanical engineering, plastic molding, pharmaceutical, aerospace, cosmetics, food industries
We partner with some of the most important companies in the various fields we deal with for laboratory instrumentation ,process,production, maintenance, research and development, and quality.'